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Terms & Conditions
The Customer authorises the opening of an account with InXpress and the investigation of references provided. The Customer understands that it is ordering services from InXpress as a “third party bill to provider”. InXpress does not provide transport services. InXpress is not a carrier and does not represent any carrier. The Customer will receive discounted billing from InXpress for services provided from one or more carriers. The Customer acknowledges that it has read and will abide by, and be subject to, the Terms and Conditions of InXpress, which have been provided to you and which are available on our website at inxpress.com/terms-and-conditions/ and of each carrier used, which are available on their websites and/or air waybills or bill of lading.The Customer understands that any service failure, late freight or damage claim is handled directly by the carrier in accordance with that carrier’s terms and conditions. Payment terms to InXpress will not be extended due to pending claim(s). InXpress will not be responsible for goods or materials damaged or delayed by the carrier.The Customer agrees to the payment terms as agreed with your local InXpress office, except invoices for Duties and Taxes which MUST be paid upon receipt. The Customer agrees that it is responsible for arranging payment of all fees, duties, taxes, and other applicable costs whether the agreement is to provide the goods as Delivered Duty Paid (DDP) or Delivered at Place (DAP).If the invoice isn’t paid on time, late payment fees may be applied, meaning INVOICE AMOUNTS MAY INCREASE ON ALL INVOICES UNPAID AFTER 14 DAYS (late payment terms vary, so please refer to those detailed on your invoice). Also, carrier services may be curtailed until the account is brought current and all costs of collection, including reasonable legal fees if incurred, will also be the responsibility of the Customer. Duties and Taxes may be invoiced six months and over after shipment. The invoice delivery method is via e-mail.Instruction to your Bank or Building Society