I’ve been in the parcel industry for over 20 years and worked for a number of carriers during this time. The proactive approach from InXpress Manchester Central has been nothing short of outstanding at a time when most carriers expect you to self-serve. Their customer experience went above and beyond, keeping me and my customers updated. They always respond to my calls and I’ve been impressed with their commitment to going the extra mile while streamlining my processes and saving me money.