InXpress has recently announced a significant investment in key support platforms for their franchise network.
The new Webship customer online platform upgrade is an exciting development that will positively impact the customer experience. Webship is the cornerstone of the InXpress franchise operation and allows customers to interface directly with all the major carriers, as they ship their valuable product either across the UK or internationally. Additional functionality and ease of use has been the focus of the development team and InXpress are confident that it will attract many more customers and grow its franchisees’ businesses.
Also to support business growth, InXpress has also announced the introduction of a new CRM and marketing product that will allow their franchisees to be even more effective as they look to find new customers. Using emails and newsletters in an integrated and automated way will ensure swift and effective communications with prospective customers and add value to all on-going relationships.
“Everyone is really excited at the new innovations and the impact they will have on their franchise business. This is a real statement of intent from InXpress to show our support and desire to see our franchisees grow” explains Melanie Spencer, Global Head of Marketing.
InXpress is one of the world’s largest franchisors of worldwide express parcel delivery and transportation services. They are the number one reseller of express courier services offering solutions for internal and domestic express services. Franchisees offer express, freight and mail services through world-class carriers that customers know and trust. InXpress gives those with business or management experience the chance to develop their existing skill sets to build a scalable and flexible business with high earning potential.