When it comes down to it, every business is a people business, and InXpress is no exception.
Our success as a market leader within the shipping and logistics industry, comes from the relationships we have formed with a huge network of partners all around the world. This enables us to provide a range of highly effective shipping solutions, to thousands of businesses. When you look at the kind of global express logistics service our franchisees offer, you are more likely to picture vans, containers, and shipping manifests, but this is just the tip of the iceberg.
What makes InXpress so unique is the people – how we work together, how our strengths complement each other, and how we work within both local and global communities. We don't just look for ways to inprove our services, but we also look out for how we can help build each other up and play a positive role in society.
Connected to the community
For example, our InXpress Gives Back campaign helps raise of thousands of pounds every year. Our franchisees are actively encouraged to go above and beyond, for their friends and neighbours when they need it most. Past projects have included volunteering at local community initiatives and sponsoring a children’s home in Africa. More recently, our network has supported foodbanks, a pet therapy project, and financed the supply of two defibrillators in areas local to the families of children with heart conditions.
We do this because we believe it is right and want to do our part in making our communities happier and healthier places to live, not just because it makes us look good. But, there are undeniably very positive effects on how we do business too.
Connected to our customers
When interacting with our franchises and their staff, customers say they love the reliability and dependability of a big brand, which has the personal touch. They want to feel important and know their business matters. InXpress offers customers their own local point of contact who will always go the extra mile for them. This builds invaluable relationships built on trust, which last for years. When this trusted, local face is also someone who is always giving something back to their community, the connection can run even deeper.
As a business owner, this connection and mutual respect also helps you to understand your customers’ needs better. You’ll gain valuable insights into their desires and motivations, and open up a whole new world of positive communication. This gives you a very strong foundation, upon which to build your own InXpress business. When you combine this rapport with the fantastic level of service InXpress offers, you have a real recipe for success!
Connected as a network
Our philosophy not only applies to how we work with our communities and customers, but also to how we work together. We are empowering our franchisees to succeed, and this means always being there for them, with whatever support they need. As an InXpress franchisee, you’ll come to know everyone at our head office very well, as they journey with you throughout every stage of our partnership together. You’ll also be part of a larger network of like-minded individuals with whom you can share problems and solutions, in a culture of mutual encouragement and support.
After all, franchising is about being in business for yourself, but not by yourself. We’re stronger together!
Are you ready to connect with us?
Do you want to be part of a franchise where people matter? Contact us today to learn more about how you can enjoy a successful and rewarding new business which makes a real difference to your customers, your community, and to you.